30-Day Satisfaction Guarantee
At CodeSync5, we stand by the quality of our software products and offer a 30-day satisfaction guarantee. If you’re not completely happy with your purchase, you can request a full refund within 30 days from the date of purchase.
Refund Eligibility
Refunds are eligible for cancellations made within 7 days of project initiation, provided no substantial work has been completed. Once major deliverables are submitted, no refunds will be issued.
How to Request a Refund
To begin the refund process, please contact us via email or reach out to our HR representative with your order number and a brief explanation of your request. We aim to process refund requests within 7 business days.
Non-Refundable Items
Please be aware that custom development services, consultation fees, and subscription-based services that have been accessed for more than 7 days are not eligible for refunds.